*Deliveries outside the EU may be subject to local import duties and taxes and may be delayed. The customer incurs the costs.
Available Now products purchased via the Available Now page are in stock and ready for dispatch the next day. If you would like to use our personalised service and have the wooden shoebox engraved with a message, this will default to the standard delivery timeframe.
If you receive an item that has been damaged during delivery, please report this within 2 days of receipt by emailing firstname.lastname@example.org. Deliveries should be checked upon arrival and any damages to packaging should be reported to the delivery driver.
Bespoke products have a longer delivery timeframe. Please email email@example.com for more information.